Refund & Return Policy
We want you to be satisfied with your FluxoFan Neck Fan. This page explains how returns, replacements and refunds are handled. The exact terms, timeframes and any guarantee that applies to your purchase are those shown on the official order page at the time you bought.
Requesting A Return
To start a return, contact our support team with your order number, the email address used at checkout and a short description of the issue. We will confirm whether your order qualifies and send return instructions, including the correct return address.
Condition Of Returned Items
Returned items should be complete, including the charging cable and original packaging where possible, and in resalable condition apart from normal inspection. Items returned damaged, heavily used or incomplete may receive a partial refund or be declined.
Damaged Or Faulty On Arrival
If your fan arrives damaged, incomplete or does not power on, contact us as soon as possible with photographs of the item and the packaging. Verified faults are resolved with a replacement or refund, and you will not be asked to cover return shipping for a confirmed fault.
Refund Processing
Approved refunds are issued to the original payment method once the returned item is received and inspected. Your bank or card provider may take additional working days to display the credit.
Shipping Costs
Unless the return is due to a fault or an incorrect item being sent, outbound and return shipping costs are generally not refundable.
Cancellations
If you need to cancel, contact us immediately. Orders that have not yet been dispatched can usually be cancelled; once a parcel is in transit it must be handled as a return.
Non-Returnable Situations
Returns requested outside the stated return window, items purchased from unauthorised resellers, and damage caused by misuse, drops, disassembly or water exposure are not covered.
Please contact us for any information
Email: contact@nutra4health.com · Telegram: @shilparajputji · WhatsApp: +9189235056
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